privacy policy
Draft for legal review. Drafted from an Australian Privacy Principles baseline and not reviewed by a lawyer. It must not be treated as final or relied on until it has been.
What this policy covers
This policy explains how TURBO SEO handles personal information collected through turboseo.ai. It is written to the Australian Privacy Principles as a voluntary standard.
What we collect
When you contact us through this site we collect the details you choose to give us, which will usually be your name, an email address or telephone number, your business name, and your message.
Separately, our host records standard server logs as part of operating and securing the site. Those logs include your IP address and the time of your request, and they are collected whether or not you contact us.
Cookies and tracking
We set no advertising cookies, run no analytics tracker and carry no advertising pixel. WordPress and its plugins may set functional cookies, for example to remember a form submission or to keep you signed in if you have an account here.
Why we collect it
To reply to you and, if we go on to work together, to provide the services you have asked for. We do not sell personal information, and we do not use your details for marketing you have not asked for.
How it is held
Information you send us is held in a business mailbox, and where a form is used, in this site’s own records. Access is limited to the people who need it in order to respond to you.
Where a service provider is used to deliver email, host the site, or screen automated submissions, we give that provider only the information needed for that purpose. Each provider handles it under its own terms, which we do not control.
Disclosure
We do not disclose your personal information to anyone else except where we are required to by law, or where a service provider needs it to operate the site or deliver the service you have engaged us for.
Overseas disclosure
Some of the platforms used to run advertising and reporting for clients, including Google, Meta and LinkedIn, store data outside Australia. Where an engagement involves those platforms, that is set out before work starts.
Access, correction and complaints
You can ask what personal information we hold about you, ask for it to be corrected, or ask for it to be deleted. Write to team@turboseo.ai and we will respond within a reasonable period. If you are not satisfied with our response you can complain to the Office of the Australian Information Commissioner.
Contact
TURBO SEO, ABN 98 411 556 469. Email team@turboseo.ai.